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My wife´s account is messed up... cannot find her password.

Customer Question
My wife´s account is...

My wife´s account is messed up... cannot find her password. Her computer is broken down, and we have just bought a new computer and need to get Skype going. Her sign in name is janbucharest. Can you help her get a password ***** up?

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10 just bought a microsoft surfacelaptop

Technician's Assistant: When did you last update your Skype?

Brand new computer, old one not working at all. not sure when last updated.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

She also needs to find out what her microsoft account sign in has been using the email***@******.*** as her base account.

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
11/28/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 952
Experience: Resolution Specialist at Wipro Bpo Services
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Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you today.

Need a new password ***** Skype?

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