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I seem to have an Amazon account but I do not know if I have…

Customer Question
I seem to have...

I seem to have an Amazon account but I do not know if I have a password. If you cannot locate a password ***** me, how do I get one?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP ENVY - I have no idea what the OS is - maybe Windows 8.1

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I just want to find out if I have a password ***** Amazon so that I can make some purchases.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Thank you. I don't think so.

Submitted: 7 months ago.Category: Computer
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Answered in 45 minutes by:
11/28/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,953
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 7 months ago

What is the email address that is registered on Amazon?

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