Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I need to change credit card on my account. help? Asus

Customer Question
I need to change...

I need to change credit card on my account. help?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Asus laptop

Technician's Assistant: What's the model and Operating System (OS) of your Asus?

I don't know.

Technician's Assistant: What have you tried so far with your Asus? Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I just need to update my Itunes account.....I haven't used it in a while and the credit card number is ***** of date.

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/27/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 7 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,217
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 7 months ago

Please follow the steps below and let me know the results :

  1. To go to the Apple ID account page, click this link: https://appleid.apple.com/
  2. Sign in with your Apple ID. You might be asked to answer security questions.
  3. In the Payment & Shipping section, click Edit Payment Information.
  4. Change your payment information.
  5. Click Save.

Note : If you forgot your password, Click on : https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password.

Thank you

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mr.Med Your Own Question
Mr.Med
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,217
2,217 Satisfied Customers
Experience: Networks & Security Engineer

Mr.Med is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have an itunes account but my credit card was compromised
I have an itunes account but my credit card was compromised and I want to report a new card number. I have just purchased an i phone so need to do this … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,192 satisfied customers
I. When entering my credit card info. It says the numbers do
when entering my credit card info. It says the numbers do not match credit card type. I have entered exactly what is on my Visa card. Help! … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
Of A says I have possible fraudulent charges on iTunes. How
B of A says I have possible fraudulent charges on iTunes. How do I get to the bottom of it? … read more
Ugo A
Ugo A
BA/BS
67 satisfied customers
I signed in using the wrong birth year. when i try to
I signed in using the wrong birth year. when i try to correct it it asks for a credit card no. but there is not any place to type the number in. … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I received an email telling me that someone made purchases
I received an email telling me that someone made purchases totaling 65.99 in the icloud store using a new browser. date & time: March 12,2018, 02.33 am HDT. Location: Ottawa, Canada. ip address: 72.51… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I wish to change my credit card number on my account. MacBok
I wish to change my credit card number on my account … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,015 satisfied customers
I want to change my itunes recurring charges to a different
I want to change my itunes recurring charges to a different credit card account … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
I need to update a credit card # for auto payments. HP
I need to update a credit card # for auto payments … read more
Mr.Med
Mr.Med
Computer Enthusiast
2,217 satisfied customers
I believe I have been scammed. The "co" asked me to pay for
I believe I have been scammed. The "co" asked me to pay for software (to protect from hackers) to be bought from you (iTunes) by them & installed by them on my computer. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,192 satisfied customers
ITunes locks now when plugging in iOS device, Asus ROC
Few moths ago, reinstalled iTunes many times, did clean uninstall and deleting everything. Even changed user account … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
ASUS RT-AC56R. It works beautifully, however someone hacked
ASUS RT-AC56R . It works beautifully, however someone hacked my bank account recently and I wonder if I shouldn't change my ASUS password? An if so, how do I do it? … read more
Cris
Cris
60 satisfied customers
Please investigate E mail notice I got this morning:
please investigate E mail notice I got this morning: #IE3873V19Y - I tunes - Euro: 120.55, Receipt date 05/07/16 Billed to store credit please explain exactly what this is and the EURO? charge. I don'… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Cant find my id and password tried my credit card said it
cant find my id and password ***** my credit card said it was invalid was using hulu untill 03-23-2016 now nothing my bank account don't show auto pay for march though haven't cancelled either do have… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have a itunes acct.... trying to download an audio book.
I have a itunes acct.... trying to download an audio book. I click buy new screen asks for id and password....I enter it and new screen with all my account info comes up. It says confirm and check inf… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
i am trying to install 15.00 with a itune card on my ipod but
i am trying to install 15.00 with a itune card on my ipod but it won't let me and says, there's a previous billing pronblem. what do i do?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have by default set up 2 itunes accounts - 1 on my laptop
I have by default set up 2 itunes accounts - 1 on my laptop from years ago and 1 on my iphone. How can I close the laptop account and keep my latest one only. I cant sinc the laptop to the iphone 4 - … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
why is my credit card declined on itunes. The number is correct
why is my credit card declined on itunes. The number is XXXXX and has adequate credit on it. i have called the credit card service and there is no problem on their end… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
my account is outdated and I cant change either the forgotten
my account is outdated and I can't change either the forgotten password XXXXX the credit card information.… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x