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I am a member of Pandora & can't get access to my Password…

Customer Question
I am a member...

I am a member of Pandora & can't get access to my Password ***** change it

Technician's Assistant: What exactly are you having trouble accessing?

My Password, the account & when I enter both of my emails, it says not valid

Technician's Assistant: Are you logged into your email account on any other devices?

Yes mu ipad

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes(###) ###-####

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/27/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 8 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 8 months ago

What do you access your pandora on most frequently?

Is it a paid account?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Customer reply replied 8 months ago
thank you Issac
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 8 months ago

What do you access your pandora on most frequently?

Is it a paid account?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Customer reply replied 8 months ago
a Mac & a Mac Ipad
Customer reply replied 8 months ago
Ive never had to pay to change my password ***** 6 years so why is there a fee now?
Customer reply replied 8 months ago
i pay $86 USD a year fro no commercial interruptions
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 8 months ago

We are not free tech support. You can contact customer service as techs cannot see your agreements/fees.

You can contact them here.

http://ww2.justanswer.com/phone

If you know the emails are correct. I advise you to shut down your device you are on completely.

Restart it. Check your caps and spaces. Even putting in a space after you type the email, will get a rejection.

Try that first.

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