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I can't access my Hotmail account. password changed

Customer Question
I can't access my...

I can't access my Hotmail account. password ***** 08/09/2017

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

Refuses to accept password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have an I pad and a Dell Inspiron laptop

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not sure about security questions

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
11/27/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,845
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Are you having issue with your hotmail email on your Dell computer or on your iPad tablet?

Can you please confirm your full email address?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago

Do you remember the exact password *****'ve changed on 8/9/2017?

Do you also have an @icloud.com email address?

Please type at the box below, then click on the Send button below to communicate with me. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago

Have you tried the forgot password ***** at the hotmail.com website?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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