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I am trying to install ROXIO CREATOR NXT6. I am supposed to…

Customer Question
I am trying to...

I am trying to install ROXIO CREATOR NXT6. I am supposed to type the Product code on the sleve. The only numbers there are for Aftershot 3 and Creator NXT 6.. On the screen just below the empty space are numbers with a listing of Product code. the number is ***** I out this in and it was rejected. What is the product code that I am supposed to use? Thank ypu

Technician's Assistant: When did you last update Roxio Creator?

A few months ago, with Creator 5.

Technician's Assistant: What have you tried so far with your Roxio Creator?

It is in my computer right now waiting for the product number to go further.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I just want to install the new creator 6.

Submitted: 7 months ago.Category: Computer
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Customer reply replied 7 months ago
No. Just give me the code needed.
Answered in 4 hours by:
11/27/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,333
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Could you please attach a photo of the disc and the sleeve?

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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