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Why do I have 2 facebook accounts. I do not now. I had one…

Customer Question
Why do I have...

Why do I have 2 facebook accounts

Technician's Assistant: When did you last update Facebook?

I do not now

Technician's Assistant: What have you tried so far with your Facebook?

I had one facebook account that I drop but my son in law said there still accounts for me. I went yo facebook abd signed in with a new passwood but I still have 2 account

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I would like to know how I got so many accounts My family said someone was hacking me.

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
11/26/2017
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago
Harold Hanna
Harold Hanna, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 303
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you today? Is it possible you made one of the accounts without remembering making one, or has your family attempted to help you make one that they may have forgotten about?

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Customer reply replied 4 months ago
I am fine thank you. No one else has used my comp and I know I did not do. I was told by my friend that it was someone hacking into my account
Customer reply replied 4 months ago
no
Customer reply replied 4 months ago
I just have to be sure I have only one account
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

It is unlikely to be someone hacking your account. If you have an extra account, for whatever reason, that would not give someone access to your primary account. Can you give me a link to your primary account?

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Customer reply replied 4 months ago
I do not know what you mean by link
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Can you give me a way to find your main profile? Your first and last name along with city may be enough.

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Customer reply replied 4 months ago
Beverly Morgan Kansas City
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Alright I see Beverly Johnson Morgan and it looks like a normal account

I also see one that has no picture and only 1 friend being Robin Brooks-Johnson, and does not look like it's really being used.

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Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

https://www.facebook.com/beverly.morgan.904

Go to that link. Click on the ... and select report. From there, you can select "They're pretending to be me or someone I know"

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Customer reply replied 4 months ago
My name is***** I am not that other name.
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Alright, do you have two dogs in your profile picture?

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Customer reply replied 4 months ago
No
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

What is your email address?

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Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

I do not see any facebook accounts associated with that email address. Click home on your Facebook page, then at the top right, there is an arrow pointing down. Click on settings.

It should show username there. Let me know what that field says so I can positively find you.

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Customer reply replied 4 months ago
Give me a minute please
Customer reply replied 4 months ago
Beverly Morgan 90226
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Alright that is fine.

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Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Alright your account is the one with a woman and what looks like kitchen cabinets in the background?

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Customer reply replied 4 months ago
No I think it is ablurred picture of face
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Is that your account, or an account that seems to resemble you? I have not seen any other account similar to this when using your first and last name, and city.

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Customer reply replied 4 months ago
let me lookagain
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Alright.

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Customer reply replied 4 months ago
that is me
Customer reply replied 4 months ago
I need to go. Have a date. If you can only find that one. I am okay
Customer reply replied 4 months ago
Are you still there.
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Sorry I was away for a moment, I am still here. I do only find the one, and any others you can simply report. They are unable to hack you simply by making a fake account.

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Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

That is the only account I see related to your name email address and personal address. If you do see anything resembling you, you can simply use this site to report it --

https://www.facebook.com/help/167722253287296?helpref=faq_content

If I have been helpful to you, please rate me from 1 to 5 stars! Have a good evening on your date!

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Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 4 months ago

Beverly, please let me know if I assisted your problem by rating from 1 - 5 stars. We are only paid on your acceptance that we satisfactorily assisted you with your issue (we are not paid hourly). If I was helpful, please rate me! I hope you have a great evening! --Harold

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Satisfied Customers: 303
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