Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Why do I have 2 facebook accounts. I do not now. I had one…

Customer Question
Why do I have...

Why do I have 2 facebook accounts

Technician's Assistant: When did you last update Facebook?

I do not now

Technician's Assistant: What have you tried so far with your Facebook?

I had one facebook account that I drop but my son in law said there still accounts for me. I went yo facebook abd signed in with a new passwood but I still have 2 account

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I would like to know how I got so many accounts My family said someone was hacking me.

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
11/26/2017
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago
Harold Hanna
Harold Hanna, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 337
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you today? Is it possible you made one of the accounts without remembering making one, or has your family attempted to help you make one that they may have forgotten about?

Ask Your Own Computer Question
Customer reply replied 7 months ago
I am fine thank you. No one else has used my comp and I know I did not do. I was told by my friend that it was someone hacking into my account
Customer reply replied 7 months ago
no
Customer reply replied 7 months ago
I just have to be sure I have only one account
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

It is unlikely to be someone hacking your account. If you have an extra account, for whatever reason, that would not give someone access to your primary account. Can you give me a link to your primary account?

Ask Your Own Computer Question
Customer reply replied 7 months ago
I do not know what you mean by link
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Can you give me a way to find your main profile? Your first and last name along with city may be enough.

Ask Your Own Computer Question
Customer reply replied 7 months ago
Beverly Morgan Kansas City
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Alright I see Beverly Johnson Morgan and it looks like a normal account

I also see one that has no picture and only 1 friend being Robin Brooks-Johnson, and does not look like it's really being used.

Ask Your Own Computer Question
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

https://www.facebook.com/beverly.morgan.904

Go to that link. Click on the ... and select report. From there, you can select "They're pretending to be me or someone I know"

Ask Your Own Computer Question
Customer reply replied 7 months ago
My name is***** I am not that other name.
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Alright, do you have two dogs in your profile picture?

Ask Your Own Computer Question
Customer reply replied 7 months ago
No
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

What is your email address?

Ask Your Own Computer Question
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

I do not see any facebook accounts associated with that email address. Click home on your Facebook page, then at the top right, there is an arrow pointing down. Click on settings.

It should show username there. Let me know what that field says so I can positively find you.

Ask Your Own Computer Question
Customer reply replied 7 months ago
Give me a minute please
Customer reply replied 7 months ago
Beverly Morgan 90226
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Alright that is fine.

Ask Your Own Computer Question
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Alright your account is the one with a woman and what looks like kitchen cabinets in the background?

Ask Your Own Computer Question
Customer reply replied 7 months ago
No I think it is ablurred picture of face
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Is that your account, or an account that seems to resemble you? I have not seen any other account similar to this when using your first and last name, and city.

Ask Your Own Computer Question
Customer reply replied 7 months ago
let me lookagain
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Alright.

Ask Your Own Computer Question
Customer reply replied 7 months ago
that is me
Customer reply replied 7 months ago
I need to go. Have a date. If you can only find that one. I am okay
Customer reply replied 7 months ago
Are you still there.
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Sorry I was away for a moment, I am still here. I do only find the one, and any others you can simply report. They are unable to hack you simply by making a fake account.

Ask Your Own Computer Question
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

That is the only account I see related to your name email address and personal address. If you do see anything resembling you, you can simply use this site to report it --

https://www.facebook.com/help/167722253287296?helpref=faq_content

If I have been helpful to you, please rate me from 1 to 5 stars! Have a good evening on your date!

Ask Your Own Computer Question
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 7 months ago

Beverly, please let me know if I assisted your problem by rating from 1 - 5 stars. We are only paid on your acceptance that we satisfactorily assisted you with your issue (we are not paid hourly). If I was helpful, please rate me! I hope you have a great evening! --Harold

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Harold Hanna Your Own Question
Harold Hanna
Harold Hanna
Harold Hanna, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 337
337 Satisfied Customers
Experience: Sr System Administrator at General Dynamics

Harold Hanna is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Someone sent a message about getting their drugs back. Ive
Someone sent a message about getting their drugs back. Ive been told ive been hacked. Dont know how to so whatever. Help … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Someone has reported me and you have disabled my facebook
Hi Pearl....Someone has reported me and you have disabled my facebook page which I have had for years. It is under my name, ***** *****, but I have used it to promote my Son ***** ***** who is an Elvi… read more
Mr.Med
Mr.Med
1,188 satisfied customers
I HAVE a G mail account that I was told I had to open a
i HAVE a G mail account that I was told I had to open a facebook acc. My reg account is with comcast. I could not get in to G mail and you guys said i can not have both and I can not get any passwords… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My facebook has me locked out. How can I get back in? I was
my facebook has me locked out. How can I get back in? I was told I was hacked from someone in austin texas … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Facebook account was hacked. Sent an e-mail by friend with
Facebook account was hacked. Sent an e-mail by friend with link to video. Video said I had to allow app to download to play video. I allowed it. No video but my friends list was accessed and video lin… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I have a problem with my Facebook page, I got a new phone
I have a problem with my Facebook page, I got a new phone and tried login and someone has made a Facebook page using my information and when I realized I went in and changed the password ***** now it … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Earlier this evening someone in the Philippines hacked into
Earlier this evening someone in the Philippines hacked into my FB account. (I think.) I have tried to access it and I can't. I worked for years building up that account. My FB pages were great and I o… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
We run a non-profit animal adoption organization. We have a
We run a non-profit animal adoption organization. We have a facebook account created by one of our volunteers. We havent been able to reach him in a year and we belive he may have passed away. Faceboo… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Account password changes, i make a new one works until next
account password ***** i make a new one works until next time i sign on. have to reset password ***** Also check activity on my account. password ***** made on another family member on my account. fac… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
hi how do i stop someone from hacking my sons facebook account,he
hi how do i stop someone from hacking my sons facebook account,he konws who doing it, apparently hes done it a few times today… read more
s4sys
s4sys
B.Tech in Computer Science Engineer
484 satisfied customers
I was hacket yesterday while in my Facebook account. I cant
I was hacket yesterday while in my Facebook account. I can't get back into facebook or my Yahoo account. My password XXXXX been compromised.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I lost access to my Facebook page. I logged in one day to change
I lost access to my Facebook page. I logged in one day to change my email address, but I forgot my password. Since Facebook will only mail the password XXXXX my old email (which was Comcast; I cannot … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
i dont have credit card i got ripped of two hundred dollars
i dont have credit card i got ripped of two hundred dollars from fake company that said they could help. i had to buy 2 laptops in 6 months. ive had to spend 200 mre on del software to help.somebody k… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I need help-I think a sexual predator has hacked my sons and
I need help-I think a sexual predator has hacked my son's and my daughter's facebook. He opened up a new one but we can't deactivate the old one… read more
Cris
Cris
60 satisfied customers
My Account Was Disabled And I Cant To Get In Touch With Anyone
My Account Was Disabled And I Cant To Get In Touch With Anyone To Find Out Why. i cant log in to facebook and I think someone has accessed my account. Many of my contacts are recieving posts to open a… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
my hotmail account has been hacked and my security questions
my hotmail account has been hacked and my security questions been changed and therefore now my facebooks been hacked, is there any way i can recover my account… read more
Aastan
Aastan
Business Owner
Bachelor\u0027s Degree
3 satisfied customers
my account has been disabled for over 2 weeks now. How much longer do you think it wi
my facebook account has been disabled for over 2 weeks now. How much longer do you think it will be before it is straightened out. Jane Harland [email protected] I have e-mailed FB through as many venu… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
My son has posted several comments on Facebook that indicate
My son has posted several comments on Facebook that indicate they were sent "via Facebook for iPhone". He doesn't own an iPhone and claims these are not his posts. Is there some other mobile device he… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x