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I cant print from the internet. Lenovo model FOCBOORNUS.

Customer Question
I cant print from...

I cant print from the internet

Technician's Assistant: What's the brand and model of your printer?

Lenovo model FOCBOORNUS

Technician's Assistant: How long has this been going on with your printer?

Since I got it 3 mos ago

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I thought i did it when i got it

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/26/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can you print from word, notepad anything else?

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

do you know how to check the print queue?

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Customer reply replied 7 months ago
Nothing there
Customer reply replied 7 months ago
It says canonmx920 series connected but
Canonmx920 series printer WS not connected
Customer reply replied 7 months ago
Never mind I found the problem
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

ok

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