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My device is not charging. Life alert. Lively model

Customer Question
My device is not...

My device is not charging.

Technician's Assistant: What computer or device isn't charging?

Life alert

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Lively model #08428419 I don't know what operating system is

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

This is not a computer. it is alert syatem I wear around my neck

Submitted: 7 months ago.Category: Computer
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Answered in 4 hours by:
11/26/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,371
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Have you tried using a different charger?

Have you checked that nothing is blocking the charging port on the device?

It may need cleaned out with a toothpick or needle or similar object to allow the charging cord to make a good connection.

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