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I just bought a Google home device. I am signed into my

Customer Question
I just bought a...

I just bought a Google home device. I am signed into my phone with my googe account by it keeps saying I need to authenticate? What?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Samsung Edge s6

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

Since yesterday, I have tried many times

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I just want to autheniticate my app so I can use my google home

Submitted: 7 months ago.Category: Computer
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Answered in 1 hour by:
11/25/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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