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The cooling fan is load. not sure where & how to clean.

Customer Question
The cooling fan is...

The cooling fan is load. not sure where & how to clean

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Gateway all in one zx6970

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Its been doing about 3-4 months now is getting very load at time. tried nothing so far tried to spray to get dust out is all I have done

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No just need to know what to do

Submitted: 7 months ago.Category: Computer
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Customer reply replied 7 months ago
windows 10 is my system
Customer reply replied 7 months ago
The fan is very loud not load
Answered in 2 hours by:
11/25/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,541
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. The only way to resolve this is to replace the fan and that will require opening the case. Are you comfortable doing that?

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Customer reply replied 7 months ago
I used the can of air and sprayed the computer it has seemed to help for now
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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