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Someone changed my password. My password was changed. Shttle…

Customer Question
Someone changed my password ...

Someone changed my password

Technician's Assistant: What exactly are you having trouble accessing?

My password ***** changed

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Shttle with windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I was logged in, opened an email and couldn't get back in with my password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I tried to reset my password ***** my phone number (on record) but could not get a new password

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
11/25/2017
Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 7 months ago
Damian Costa
Damian Costa, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 226
Experience: Owner at Total Service Computers
Verified

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I have more questions first before we begin

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Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 7 months ago

What email address do you need the password *****?

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