Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I'm using Google Chrome as my webbrowser. However the last…

I'm using Google Chrome...

I'm using Google Chrome as my webbrowser. However the last several weeks while using "yahoo.com" news I keep getting:"

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

"A plugin (Shockwave Flash) isn't responding" On a PC

Technician's Assistant: What troubleshooting have you tried?

And I've cleared cache several time switch no improvement. Yahoo workjs fien with Yahoo, hence I figure it's a Chrome issue

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's it and internet performance is fine

Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/25/2017
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,292
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Computer Question

Can I connect to your computer to fix the issue?

Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,292
Experience: 5 years as Network Admin, 10+ years of IT support
Verified
Josh and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 8 months ago
Please what caused it?
Customer reply replied 8 months ago
OK now what?
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,292
22,292 Satisfied Customers
Experience: 5 years as Network Admin, 10+ years of IT support

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have no audio on youtube videos. It is an HP TouchSmart
It is an HP TouchSmart with windows10 with AOL.. All the audio is fine on everything except the audio on youtube videos! … read more
Benjie Marquez
Benjie Marquez
Technical Support
Bachelor\u0027s Degree
2 satisfied customers
I have multiple google accounts. I use Chrome as my default
I have multiple google accounts. I use Chrome as my default browser. I had a virus (I assume) in my modem and I could not access my email in Yahoo. I cleared that. When I am in Edge I can get to yahoo… read more
Joshua Gransbury
Joshua Gransbury
A.A.S
23 satisfied customers
Flash Player and Google don't want to work together. Flash
Flash Player and Google don't want to work together. Flash player blocks our security cameras and doesn't give an option to always allow the site access. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do I deal with the Shockwave Flash plug-ins? I READ
How do I deal with the Shockwave Flash plug-ins? I READ about it online, but not sure what to do or trust. I have Norton Security, should I trust them or... … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I just installed Windows 10 on my computer. Adobe flash
I just installed Windows 10 on my computer. Adobe flash keeps crashing when watching videos. I have tried all suggestions and the problem still exists in MS Edge, Firefox and Chrome. I need a permanen… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Every web site I go to is normal speed, but Yahoo mail drags.
Every web site I go to is normal speed, but Yahoo mail drags. It takes several seconds for an email to pop up, and once it does, it takes several seconds each time I page down through the email to see… read more
Mr.Med
Mr.Med
1,225 satisfied customers
Could you tell me which of these plug ins are necessary to
Could you tell me which of these plug ins are necessary to have enabled? http://tinypic.com/r/2njyddk/6 I am just trying to speed up my browser any way I can. It's not super slow but I am always tryin… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I cannot view any video from YouTube or elsewhere with Firefox
I cannot view any video from YouTube or elsewhere with Firefox as my browser. I can view videos with both IE9 and Chrome. This is a recent problem ... everything was working fine a week ago. I've unin… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
Firefox 8.0 suddenly kept constantly crashing, several times
Firefox 8.0 suddenly kept constantly crashing, several times within a hour for the last several weeks on my desktop Sony Vaio. I have run Glary Utilities, Registry Repair, I have run CC Cleaner and ha… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
Alan here. I have Dell XPS M1330, Windows7, use Google Chrome
Alan here. I have Dell XPS M1330, Windows7, use Google Chrome as my web browser. Issue is videos on AOL, Yahoo, and some sites, sputter to play, or BSOD. I have UN installed the Adobe Flash, re instal… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I am unable to access my "contacts" from my gmail account.
I am unable to access my "contacts" from my gmail account. I have Microsoft VISTA and I'm wondering what's wrong?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I cant view Yahoo videos. The commercials play sometimes,
I can't view Yahoo videos. The commercials play sometimes, but the content rarely does. I don't have this problem with other web sites. Can you offer a solution? Yahoo is my Home Page and my main sour… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
In Yahoo, I can log on, and access Calendar, my Yahoo, etc.
In Yahoo, I can log on, and access Calendar, my Yahoo, etc. However, I cannot access my mailbox. I get assorted errors, depending on whether I'm using Classic, Beta, or the new version. This has gone … read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
Whenever I try to type an gmail message, the message area is
Whenever I try to type an gmail message, the message area is blank for some time before it catches up, if I try to delete gmails, it does not show the checkmark quite a while and everything I try to d… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
When I am on Yahoos web-page and select a news video to watch,
When I am on Yahoo's web-page and select a news video to watch, a new pop-up window opens and i watch the pre-amble commercial without any problem. But when the news clip is ready to start, I just see… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Using Google Chrome, I get large numbers of Google Cache files,
Using Google Chrome, I get large numbers of Google Cache files, which slows down browsing. I delete them regularly using CCLeaner. How do I stop them downloading in the first place, please?… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
Why does your google chrome crash the shockwave flash all the
Why does your google chrome crash the shockwave flash all the time on my computer...I have a windows XP and it wont even acknowledge this when I dowloaded it from the area that specifically for Window… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Can I do a debug to remove bugs with games on Farmville I
Can I do a debug to remove bugs with games on Farmville? I use Moxilla Foxfire as a browser.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x