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When I click on a app, such as weather, games, off the tile…

Customer Question
When I click on...

When I click on a app, such as weather, games, off the tile desk top, it seems to be loading, then reverts to my desktop

Technician's Assistant: Which software or app can I help with?

Windows 10 tile menu

Technician's Assistant: What have you tried so far with your software?

I've tried to restore to a previous date, no luck

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

That's my only problem

Submitted: 7 months ago.Category: Computer
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Answered in 7 minutes by:
11/25/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 7 months ago
Not comfortable with that
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Extract folder, run the file Repair_Windows.exe > repairs main > open repairs > start repairs

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