Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have in the past created labels using Word Starter 2910.

Customer Question
I have in the...

I have in the past created labels using Word Starter 2910. Now the program doesn't work. I am trying to reinstall Office Starter 2010 and the program does not do so.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hewled Packard model 07 11701 OS 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I create labels every Christmas. Last year the wizard worked fine. This year the first step does not function. I tried without the wizard and it bogs down the same (It won't execute the first step.) I tried to reinstall Office starter 2010 and my instructions did not correspond to anything on my monitor.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Should I reinstall Word or Office and do I need to buy it?

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
11/24/2017
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,306
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

If you removed Office Starter 2010, it can be reinstalled using the following steps:

  1. Click Start, All Programs, and then click Microsoft Office Starter 2010.

  2. Click Use to start the install program following the on-screen instructions.

Ask Your Own Computer Question
Customer reply replied 7 months ago
What do you mean Click use? Where is "use" going to appear?
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

please check this article for more detailed steps with images: https://support.hp.com/us-en/document/c02981221

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My excel starter and Word starter programs stopped working
my excel starter and Word starter programs stopped working today … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can't find my Christmas Card list (worksheet) in Excel
I can't find my Christmas Card list (worksheet) in Excel from last year! It has always been easy to locate but not this year. It appears about 5 years of Christmas Card files have been lost, but I can… read more
The-PC-Guy
The-PC-Guy
Bachelor\u0027s Degree
630 satisfied customers
I recently had my computer serviced. They said I had a virus
I recently had my computer serviced. They said I had a virus and they proceeded to wipe out everything I need. I had Windows 7 which I had already upgraded to Windows 10. I no longer have Word or Exce… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My Office Word and Excel 2010 Starter programs has stopped loading. I get a click-2-run c
My Office Word and Excel 2010 Starter programs has stopped loading. I get a click-2-run configuration failure.… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I cannot create new Word documents or edit, print existing
I cannot create new Word documents or edit, print existing Word & Excel documents. All open in protected view. I tried to enable editing & exit protected view, but I'm denied access.… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I have been using Word and Excel starters since I bought this
I have been using Word and Excel starters since I bought this laptop. But just recently I cannot access my documents/spreadsheets because of the following error messages "microsoft word/excel starter … read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I have Microsoft Office Proffessional Plus 2010 purchased via
I have Microsoft Office Proffessional Plus 2010 purchased via a company one time offer for workers' personal use. Since download some time back I continue to get the Office Starter Program as default … read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I have Microsoft Word Starter on my computer and it no longer
I have Microsoft Word Starter on my computer and it no longer will open any documents. I tried to reinstall the emachine CD's but nothing happened. How can I get it to work again?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My dell vostro desktop came with Office Starter. I bought
My dell vostro desktop came with Office Starter. I bought Office 2010 Professional version on-line which downloaded fine. The problem I'm having is that when I open a Word attachment from an email it … read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
Im running on Windows 7 and my computor is having a problem
I'm running on Windows 7 and my computor is having a problem sending the command to open a new word document. Why is this.… read more
authentech
authentech
527 satisfied customers
Access: Report: Label Wizard: When executing, get message:
Access: Report: Label Wizard: When executing, get message: "Enter parameter value Trim" Everything I've tried results in "#Error". Only occurs when multiple fields are identified on line. One field pe… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Last spring, I transferred some files (Christmas addresses)
Last spring, I transferred some files (Christmas addresses) from Windows XL to Windows &. I thought all was well until I tried to open the file with my Christmas envelopes to prin them. Alas, Adobe sa… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Your Ref(NNN) NNN-NNNN Since yesterday Microsoft Office 2010
Your Ref(NNN) NNN-NNNN Since yesterday Microsoft Office 2010 English has now appeared amongst my programmes. However when I click Excel, Word or Tools I do not get beyond the Click-to-Run window. Can … read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I am trying to decide which version of Microsoft Office Suite
I am trying to decide which version of Microsoft Office Suite to purchase, either Office Home and Business 2010, or Office Professional 2010. Each version includes Outlook, Word and Excel. Is there an… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
having purchased a acer aspire 5336 lap top i have entered
having purchased a acer aspire 5336 lap top i have entered the product key to activate office 2010 wich is located on the programmes list and it keeps coming up invalid key no… read more
Jordan H
Jordan H
Associate Degree
92 satisfied customers
I have had nothing but problems since I replaced Ecel 07 with
I have had nothing but problems since I replaced Ecel 07 with the 2010 (same poblems with Word 2010 vs old version. Right now I cannot access either program. The Excel message says "the feature you ar… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have purchased microsoft word office home and student and
I have purchased microsoft word office home and student and downloaded it from my e mails It is in my D Drive as I am using a brand new samsung 150 notebook but when I clic on it it says allow program… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
i did a kernal cleaning and now my Microsoft Office 2007 apps
i did a kernal cleaning and now my Microsoft Office 2007 apps tell me they are not installed. I went to reinstall and was told the upgrade was not valid because no qualifing products were found. I rei… read more
Kevin
Kevin
Bachelor\u0027s Degree
18 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x