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I am getting sound everywhere but You tube. Can you help?

Customer Question
I am getting sound...

I am getting sound everywhere but You tube. Can you help?

Technician's Assistant: What computer or device are you trying to connect?

Youtube

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Asus

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I tries what I usually do. I use it daily but for no reason it stopped last night. I get sound on Skype or anywhere else

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No. all I need is voice on Youtube

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
11/24/2017
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

On which web browser are you accessing youtube (Chrome,Edge,Firefox)?

Are you getting any error message when you try to play a video on youtube?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Please answer my above questions so that i can help you better.Use the reply box just below type the reply in it and click on send.

Thank you.

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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