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This annoying screen comes up from the right side if your…

Customer Question
This annoying screen comes...

This annoying screen comes up from the right side if your arrow key is anywhere near it and you have to go back to desktop to get back where you were, is there a way to stop it?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

It's a toshiba amd a6 windows 8.1 we've had it a couple of years but quit using it due to the annoying screen

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

Yes. I don't want to mess it up so I haven't tried to get rid of it

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/24/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

right click taskbar > properties > navigation > uncheck When I point to the upper-right corner, show the charms

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Customer reply replied 8 months ago
Ok, I did that
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

did that work

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Customer reply replied 8 months ago
I think so
Customer reply replied 8 months ago
That was too easy!
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

awesome!

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Customer reply replied 8 months ago
No thanks I just needed it to stop
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

yw

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Customer reply replied 8 months ago
I thought it was gone but it came back
Customer reply replied 8 months ago
When I got out of everything and went to uninstall programs it came
Customer reply replied 8 months ago
Came right back
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

there is other software that can permanently disable it, other option would be to upgrade to windows 10

software is called start 8, its like $5

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Customer reply replied 8 months ago
Start 8? How would I install that
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago
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Customer reply replied 7 months ago
I thought it was 5.00 a question. I didn't realize it was 31.00 plus 5.00 per question. I'll make sure not to look for you again. My husband was furious that I did that instead of looking online necause the question was never solved.
Customer reply replied 7 months ago
I'm not paying another $39. For you to fix something that never was fixed. And another person on just and said l couldn't get Windows 8 for the price you quoted me and my husband found it for free.
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