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Blocking pop-up from specified sites in settings does not…

Customer Question
Blocking pop-up from specified...

Blocking pop-up from specified sites in settings does not work. One site in particular sends pop-ups taking half the screen

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Win 7 on a foxconn PC

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

This has been going on ever since I started trading with this firm about 3 years ago, but the frequency of pop-ups has increased dramatically of late. I have only blocked pop-ups from this site in settings, but it seems to have no effect

Technician's Assistant: I'm sorry to hear that.

Well is that all you can suggest ? How does this site access my browser?

Technician's Assistant: The Computer Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

Not at this time, thanks

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/23/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

What web browser are you using?

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Customer reply replied 7 months ago
chrome
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
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Customer reply replied 7 months ago
I prefer that we chat and you can suggest actions I can take
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

did you install that?

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