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My computer is OKEY, but I can not reset my PASSWORDS!

Customer Question
My computer is OKEY...

My computer is OKEY, but I can not reset my PASSWORDS!

Technician's Assistant: What exactly are you having trouble accessing?

Problem is to setup Microsoft password, and without that I can not set up ALL of my passwords since it was not exapted my***@******.*** email address

Technician's Assistant: Are you logged into your AOL account on any other devices?

I am using THAT account now and everyday

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My LANDLINE # is not good enough, and my wife cel # also no good fot MS

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I do not need an email expert since I can receive and send as much email as I want..

Submitted: 8 months ago.Category: Computer
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Answered in 14 minutes by:
11/23/2017
Tech Support Specialist: Russell H., Computer Systems Expert replied 8 months ago
Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 12,951
Experience: 13+ years experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
What passwords, or passwords to what, do you need to do a reset of, please?

Passwords to log in to your computer, perhaps? or some other function?

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