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I decided to change my password on my Hotmail address. I…

Customer Question
I decided to change...

I decided to change my password ***** my Hotmail address. I also use Skype.

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

I am now going round in circles between the two and keep getting my password ***** *****

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have rec'd % different codes going around this loop each time I change one it effects the other this is a pile off ....

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No I just want to get out of thei loop

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
11/23/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,805
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Do you remember the password *****'ve changed to?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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