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I had to reinstall window's 10 and I need a key to reinstall…

Customer Question
I had to reinstall...

I had to reinstall window's 10 and I need a key to reinstall system mec

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It's a dell

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I had dell try to fix it but they had to reinstall window;s 10

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It's a 64

Submitted: 7 months ago.Category: Computer
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Answered in 20 minutes by:
11/22/2017
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. May I know whether you purchased the System Mechanic software or you are using trail?

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Customer reply replied 7 months ago
I purchased it
Customer reply replied 7 months ago
No
Customer reply replied 7 months ago
I just need the key to reinstall it
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago

As per my understanding you lost your product key for the System Mechanic software which is purchased, is it right? If that is correct may I know whether is it only a System Mechanic or System Mechanic Pro?

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