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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Before we proceed further, I would like to ask you few question about this problem. May I know whether you purchased the System Mechanic software or you are using trail?
As per my understanding you lost your product key for the System Mechanic software which is purchased, is it right? If that is correct may I know whether is it only a System Mechanic or System Mechanic Pro?