Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Rvnd 7725 I tried to update the map part did not update we…

Customer Question
Rvnd 7725 I tried...

Rvnd 7725 I tried to update the map part did not update we have this for 5 or more years tell me how to do it right

Technician's Assistant: What device or product does this involve?

Rvnd 7725

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp pavilion window 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I am on

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I ,am on a different compter now I just wont to know to update right I am 87 years old so iam not to sharp

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 hours by:
11/22/2017
Tech Support Specialist: Donna French, Programmer replied 7 months ago
Donna French
Donna French, Programmer
Category: Computer
Satisfied Customers: 69
Experience: IT Professional at That Computer Girl
Verified

Hello there, my name is ***** ***** I am one of the experts here on JustAnswer.com. Please give me a few minutes to research your issue and find a solution. Is there anything else you would like for me to know?

Ask Your Own Computer Question
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,933
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi,

Did you see any error messages while trying to update?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am 87 I 1 finger type I talked to a techy yesterday and he
I am 87 I 1 finger type I talked to a techy yesterday and he said you could solve my problem if I bght. 49$ service so that is what I would like to do … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
Imade a payment online this morning and it still has not
Imade a payment online this morning and it still has not been recieved … read more
John Castle
John Castle
BSC in Computing Network Management and Design
138 satisfied customers
Trying to get password, which I forgot. How pzvilion. Up. Hp
Trying to get password, which I forgot JA: What device or product does this involve? Customer: How pzvilion JA: The Computer Technician will be able to walk you through that. What's the brand and mode… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have installed the disc into the computer. Nothing is
I have installed the disc into the computer. Nothing is happening no matter which way I install the disc??? This seems to happen every year. … read more
Sheri
Sheri
Bachelor\u0027s Degree
573 satisfied customers
I have just updated my Dell Vostro computer /Windows 10/
I have just updated my Dell Vostro computer /Windows 10/ from your website however I ended up with a completely new looking screen were I cannot find anything. I am 87 years old and really have diffic… read more
Moses C
Moses C
Bsc
753 satisfied customers
I am 83 years old and want to upgrade to Windows 10.
I am 83 years old and want to upgrade to Windows 10. Instructions say HP Pavilion Notebook - Bios needs to be upgraded before I can upgrade to Windows 10 (I'm very nervous about this) … read more
Cody
Cody
Computer Science
2,387 satisfied customers
Windows 10 just updated and it removed my taskbar and
Windows 10 just updated and it removed my taskbar and desktop. I now have something similar to an iPhone. I want my taskbar back and my desktop. How can go back to my old computer? … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I cannot get my computer's battery to charge more than 42%.
I cannot get my computer's battery to charge more than 42%. It has been decreasing the charge over time. This is with the computer being continually charging. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
986 satisfied customers
I cant update my windows 10. Hp pavilion. Hp pavilion. Off
Off and on for 6 months. iget a message that a file in pavilion wont allow the update … read more
Moses C
Moses C
Bsc
753 satisfied customers
Working on updates at 87% has been locked o n my pc for over
Working on updates at 87% has been locked o n my pc for over a week … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Fearing the ransomware problems and following advisements
Fearing the ransomware problems and following advisements from Microsoft I upgraded a batch of "updates". After that I could not connect to the internet (ie. all day long) before that I could. Can thi… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Please help me. Iam 87 years old and trying to set up a new
Andy, please help me. Iam 87 years old and trying to set up a new PC and am totally mixes up with names and passwords. My old PC was 6 years old and stopped and I lost everything. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
HP Pavion Desktop upgraded to Win 10 started freezing so I
HP Pavion Desktop upgraded to Win 10 started freezing so I did a restart and now MS Win 10 wont load up. Circle just spins. Auto repair froze at Keyboard layout screen. Rescue disc created last Novemb… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have an older HP computer with windows XP. How do I know
I have an older HP computer with windows XP. How do I know if I can download newer version … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I purchased Dragon mant years ago and was never able to us
I purchased Dragon mant years ago and was never able to us it. I tried many time and could nnot make it work. Iam interested in getting an update If it would help me. OH buy the way,do i get a credit … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Iam looking purchase of either a laptop or tablet. I have
Iam looking purchase of either a laptop or tablet. I have had a laptop for years and it died. I dont to spend money for repair. No video. I did try a laptop with touchscreen. Seemed strange reaching o… read more
James K.
James K.
Managing Director
283 satisfied customers
I have a 6 year old HP Pavilion PC..laptop. My internet stopped
I have a 6 year old HP Pavilion PC..laptop. My internet stopped working. I installed updates and one failed with a code 643 and I am unsure this is relevant. Can you help?… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
hi i have a hp pavilion ze 2000 laptop. there seems to be a
hi i have a hp pavilion ze 2000 laptop. there seems to be a problem with the screen. it seems to have a light blue background behind the printing and texts. when it's on the hp screen there are pink d… read more
Andy
Andy
Computer Consultant
5,316 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x