Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am trying to link my computer to TP-LINK. Mac AIR Siera…

Customer Question
I am trying to...

I am trying to link my computer to TP-LINK

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Mac AIR Siera 10.13.1

Technician's Assistant: What Operating System (OS) are you running on your Mac?

High Siera 10.13.1

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

There is no problem with the Mac. I am trying to link it to the TP-LINK CE1588

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
11/22/2017
Tech Support Specialist: Suhasini Velu,
 replied 8 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Suhasini Velu,
 replied 8 months ago

I see you are trying to connect the computer to your router's WiFi.

The first thing you have to be sure is your WiFi name and WiFi password.

Are you aware of that?

Ask Your Own Computer Question
Customer reply replied 8 months ago
WiFi name - is that my email
Customer reply replied 8 months ago
what are you asking for
Customer reply replied 8 months ago
hello??
Customer reply replied 8 months ago
I am signing off and would appreciate a refund
Tech Support Specialist: Suhasini Velu,
 replied 8 months ago

Your Wifi name would be at the back of your router probably.

Ask Your Own Computer Question
Tech Support Specialist: Suhasini Velu,
 replied 8 months ago

If you do not wish to utilize our services, you can Customer Support via email at***@******.*** or you can view options for

contacting them by chat or phone at ww2.justanswer.com/help to request a refund.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Am looking for support for my IG account. Do you do that?
Hey I am looking for support for my IG account. Do you do that? … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Ms., I am running Microsoft Word for Mac 2011, version
Hello Ms. Wilson, I am running Microsoft Word for Mac 2011, version 146.9, My operating system is Mac High Sierra, version 10.13.1. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
It isn't my computer. I have been trying to get my password
It isn't my computer. I have been trying to get my password ***** my new Kindle. I have tried about 4 times setting up new passwords, it either had been used or won't use it. Help! … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
REQUESTING HELP IN ORDER TO DOWN LOAD & INSTALL PROGRAM:
REQUESTING HELP IN ORDER TO DOWN LOAD & INSTALL PROGRAM: HOME & STUDENT 2011 PROGRAM. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
Cannot create an account, message tells me there is already
Cannot create an account, message tells me there is already an account, need help. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I am trying to use my external hard drive and get this
I am trying to use my external hard drive and get this message. I have used it before! “Toshiba Silver” can't be opened because the original item can't be found. … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I purchased Microsoft 365 form my new Mac book pro and could
I purchased Microsoft 365 form my new Mac book pro and could not down load will it work with Mac OS High Siera version 10.13.1 … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I need to buy a USB cable to connect with my Apple Mac. Pls
I need to buy a USB cable to connect with my Apple Mac. Pls advise me the correct type of cable IE. end type etc … read more
Moses C
Moses C
Bsc
773 satisfied customers
I just upgraded my MAC to High Sierra 10.13.1 and am now
I just upgraded my MAC to High Sierra 10.13.1 and am now having problems using Photoshop Elements (Ver.10.0). Every time I try to save a file, it quits and does not save my work. Do I need to upgrade?… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just learned about the Mac High Sierra 10.13.1 problem. My
I just learned about the Mac High Sierra 10.13.1 problem. My build is 17B48. Do I have a problem and if so, what do I do? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I have just installed Office Home & Business 2016 for Mac on
I have just installed Office Home & Business 2016 for Mac on my MacBook Pro and want to import EMAILS WITH THEIR FOLDER STRUCTURE from Outlook 2011 for mac to Outlook 2016 for mac. … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
MP Navigator EX 4.1 scanner app not working since updated to
MP Navigator EX 4.1 scanner app not working since updated to Mac OS 10.13.1 High Sierra … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I changed computers and I though that my bookmarks and other
I changed computers and I though that my bookmarks and other things were suppose to synconize..They haven't . I have imported from Sarafai but how do I get the items from my other computer on this com… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
Since I update my mac to OS 10.13 High Sierra I have no
Since I update my mac to OS 10.13 High Sierra I have no visibility of my Canon printer for scanning purposes … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I want to migrate data from a MacBook running 10.6.8 to my
I want to migrate data from a MacBook running 10.6.8 to my MacBook Pro running High Sierra and don't know what will be required. Do I need to downgrade to 10.7 first? Then upgrade to 10.13.1 … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I'm using a V19 with a Mac 10.13.1 OS and the scanner jams
I'm using a V19 with a Mac 10.13.1 OS and the scanner jams after "sca … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I downloaded the following link. It appears in iTunes as
I downloaded the following link. It appears in iTunes as download, but I can't play it. What should I do? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
Yesterday, I updated to Mac High Sierra. Since then I am
Yesterday, I updated to Mac High Sierra. Since then I am unable to access Blue Cross Blue Shield (www.bluecrossblueshield.com/provider) to do mu work. I am a health care provider. I just updated yeste… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x