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Windows 10 cannot download updates because here is not

Customer Question
Windows 10 cannot download...

Windows 10 cannot download updates because here is not enough storage space on my computer. I have freed up enough space as possible but there is still not enough space for windows 10 to update. one the storage link for apps...the link is grayed and will not open. how can I store my apps on an external hard drive???

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

It's a Toshiba-Satellite. What do you mean by operating system?

Technician's Assistant: What's the brand/model of your computer?

Toshiba Satellite

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

About three yrs, ago. Troubleshooting just tells me to free up more space and when I scan to free space it can only free a little...not enough for windows to update

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's all. thank you

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/22/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,953
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Can I connect to your computer to fix the issues?

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