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I Have been getting calls from someone hho says their from…

Customer Question
I Have been getting...

I Have been getting calls from someone hho says their from microsoft and my microsoft account has been cancelled. Is this a scam? My computer is working fine.

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

I have aan HP pavilion touchsmart 15 notebook pc

Technician's Assistant: What Operating System (OS) are you running on your Pavilion?

Dmicrosoft 10. ???

Technician's Assistant: What confuses you?

The phone calls I have been getting indicate that all my microservices hac bee cancelled and im no longer orotected!

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

About 4 or 5 years ago. AOL mecanic.??

Submitted: 9 months ago.Category: Computer
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Answered in 1 minute by:
11/21/2017
Tech Support Specialist: Chris L., Support Specialist replied 9 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,846
Experience: Certified Computer expert with over 10 years experience.
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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

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Tech Support Specialist: Chris L., Support Specialist replied 9 months ago

This is 100% a scam. Microsoft does not call people. Most likely the caller is located in India and is going to try and get you to allow them access to your computer and then they will lie and tell you that you have all kinds of problems. They then request large amounts of money to "fix" the problems.

If you receive any calls like this simply hang up, do not even get into a discussion with them.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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