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I have 3 issues,,,,,,I have I have English, and also comes…

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I have 3 issues,,,,,,I...

I have 3 issues,,,,,,I have I have English, and also comes us in German....I cannot get the page back where I add new addresses, and when I put a disk in,,,like my excersise disc, and nothing happens, do I tap a key or the space bar, have tried both and nothing happens....

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I have and HP desk top

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

About 2 years ago, and itis a 10

Submitted: 8 months ago.Category: Computer
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11/21/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello. Thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

Can we go ahead with a secure remote session so that I can check all of these issues at your screen now?

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