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I can't access my e-mail when I put in the verification code…

Customer Question
I can't access my...

I can't access my e-mail when I put in the verification code it says it can't verify that it is me.

Technician's Assistant: Just to clarify, what email service provider are you using?

G-mail

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Goggle chrome is that what you want

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

We purchased on 11/15/2017 I called the geek squad at best buy and they tried to help me but they said it was a google problem because the verification code would work

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No I don't think so.

Submitted: 7 months ago.Category: Computer
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Answered in 16 minutes by:
11/21/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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