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I am trying ti sign on a new Computer. I have been on twice,

Customer Question
I am trying ti...

I am trying ti sign on a new Computer. I have been on twice, so I have filled out my account stuff. My telephone number has changed and I can' get a new one What do I do

Technician's Assistant: Have you contacted anyone about your account?

On Microsoft.com, they sent me to Microsoft.com.live/acsr

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Your going to have fun with me!! I don't know where to get that info

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Bought I August. Walmart sale. No troubleshooting yet

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just, that

Submitted: 8 months ago.Category: Computer
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Answered in 18 minutes by:
11/21/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello. Thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

PS: Please ignore and close any remote assistance offer if shown on this page; it's sent at the site's end and not by me.

Would you like me to provide you with the steps for a system reset that will restore your computer and allow you to start over with a new account?

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