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When i push Skype tto speak with my children in Dubai i now…

Customer Question
When i push Skype...

When i push Skype tto speak with my children in Dubai i now get a screen that asks me to set up an account?

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

Started this week before that i had my contacts on the screen.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

It is a mac book air co2pp1er6941. the model is A1466

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

Its two years old have notried troubleshooting yet. i go to work today!

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/21/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,167
Experience: Over 20 years of consulting to the IT industry
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to use Skype correctly?

Please let me know

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Customer reply replied 7 months ago
iwas able to skype with my daughter in the first weekin october. is it no longer free to Skype? if not i cant use its social security pays the bear minimum.
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

yes it is still free, but you just need to sign into your account again.

You see the option to sign in?

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Customer reply replied 7 months ago
no i cant aford your help have a wonderful thanksgiving ....
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

ok thanks

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