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Cant sign into gmail, lost password and cant reset it.

Customer Question
Cant sign into gmail...

Cant sign into gmail, lost password ***** cant reset it

Technician's Assistant: How long have you had this issue with your Gmail account?

Sincse yesterday and a few days before that

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows 7

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

7 yrs. just tried googles method of recovery

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/21/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,167
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me when you were last able to sign into your account please?

Thank you

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