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I need to know if I can get an email showing I payed 54.97…

Customer Question
I need to know...

I need to know if I can get an email showing I payed 54.97 0n 11/02/2017 also on 11/20/2017 for 54. 99 ... playtika needs proof that I did pay these out , because both times I didn't receive my chip package from WSOP

Technician's Assistant: Just to clarify, what email service provider are you using?

Hotmail

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I'm using a samsung tablet

Technician's Assistant: When did you purchase your Samsung? What troubleshooting have you tried?

None

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/21/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,179
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Did you delete the email from your account?

Please let me know

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Customer reply replied 7 months ago
I don't get emails from WSOP or my credit card I sent them a screep shot because they asked for it then they asked for proof from Google that I payed it I went to Google but got no wear because I didn't remember my
Password ***** couldn't reset it
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

ok.. so is this for your Gmail account or another service?

Please let me know

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Customer reply replied 7 months ago
It's under hotmail but I also have a Gmail. But my account with WSOP IS under my hotmail account
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

And what message do you get when you try to sign in?

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Customer reply replied 7 months ago
I don't get a message for trying to log in MY PROBLEM IS WSOP WANT ME TO GET A COPY OF THE AMOUNTS AND DATES THAT I PURCHASED CHIP PACKAGES BUT DID NOT RECIEVED THEM
Customer reply replied 7 months ago
From google
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

From your Google email account

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Customer reply replied 7 months ago
Tell me how much better will you be able to help me if I pay. 00 more dolors
Customer reply replied 7 months ago
You obviously can not help me unless I keep paying more
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

Hi there

I need some clarify please on your situation...

You say you want emails, but you are referring to WSOP, Hotmail and Gmail... I am trying to find out which service you are refering to

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Customer reply replied 7 months ago
GOOGLE
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

ok, if you click on my link below

www.gmail.com

Can you sign into your account there?

Please let me know

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Customer reply replied 7 months ago
My situation is WSOP wants proof from Google that I payed 54.99 and 54.97 to buy chip. That I never recieved can you help me get a notice from GOOGLE that I payed for them ,, the email I use with WSOP IS HOTMAIL
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

Can you please do the last instructions I gave and let me know the results?

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Customer reply replied 7 months ago
I signed into my Gmail
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

Now try to locate the email. let me know how you go

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Customer reply replied 7 months ago
I don't use Gmail with WSOP WHAT I CAN DO IS FORWARD THE EMAIL FROM THEM TO ***** YOU WANT ME TO DO THAT
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

ok.. so if it is not Google, what is it you need to actually do?

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Customer reply replied 7 months ago
I just forwarded the email from Mora (wsop) to my Gmail if you can see it it might be I. The junk mail
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

ok, look in your inbox, you see it there?

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Customer reply replied 7 months ago
it's there and it's opened
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

ok, what further do you need to know do with it?

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Customer reply replied 7 months ago
Can you help me get the proof of payment from google
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

where exactly on Google is the proof or payment?

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Customer reply replied 7 months ago
I'm not the expert I'm only trying to get what Mora is asking for obviously you can't get it
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

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Customer reply replied 7 months ago
Ya thanks but I was able to do what I thought you could do
Thanks
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

ok good to hear

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