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I would like to install catcrew on my apple ipad. I always…

Customer Question
I would like to...

I would like to install catcrew on my apple ipad. I always had it and it stopped about a year ago. I hope you can install this for me. I presently still have the icon or app mocha Vancelite ,however ,it does not connect. Thank you Janet * legacy Usairways f?a

Technician's Assistant: What's the model and Operating System (OS) of your Apple?

Hang on I have to go into settings thanks

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

About 4 to 6 years ago it runs great just cannot get catcrew on.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

If you loose me can you call my home number?,as i go into settings to retrieve model. I like this feature as I carry my IPad to work and etc.It even disconnected from my phone, I believe I made a one time payment yearly. I never was delinquent and I still get it on my home pc

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/21/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 943
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you today.
You need catcrew for remote connect?

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Customer reply replied 7 months ago
can you call my cell number i provided? I must go into settings screen to find model # to assist you for connection. It is hard for me to type as. Just injured my handeeeeks Ouch!!
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

phone call and remote assistance is an additional service to this you can select premium service which is $39 and i can call you.

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Customer reply replied 7 months ago
No
Customer reply replied 7 months ago
I am lost time saying no I need to contact my company for this connection. I dont feel you are the correct source. Goodbye
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