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Cant reset my password i forgot it. Have new phone number…

Customer Question
Cant reset my password...

Cant reset my password ***** forgot it

Technician's Assistant: When did you last reset your username and password?

Have new phone number and cant get in

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Lenovo

Technician's Assistant: When did you purchase your Lenovo? What troubleshooting have you tried?

2yrs ago but forgot password ***** downloaded to new computer

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have new cell phone the old number is(###) ###-####and my new number is(###) ###-####

Submitted: 9 months ago.Category: Computer
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Answered in 44 minutes by:
11/21/2017
Tech Support Specialist: Josh, Support Specialist replied 9 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,253
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 9 months ago

Which account did you forget the password *****?

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