Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My email has been out for over a year have forgotten all…

Customer Question
My email has been...

My email has been out for over a year have forgotten all pass words

Technician's Assistant: Just to clarify, what email service provider are you using?

Yahoo.com

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Hp

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

Dec of 2016 I have tried to every thing

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Ihave forgotten all security questions and have a new phone number

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 8 minutes by:
11/21/2017
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
Sure, you can restore access to your email account easily if you have set your recovery phone and email address (prior to the login issue) and that information is still valid.
Remember, it is not always possible to recover an account, especially if recovery information is outdated or or not set prior to the issue
Have you tried yet going via account recovery procedure?
Or would you like me to remote into your computer and work on it with you? (optional extra service) I will use data that you will provide me. if data you provide is incorrect, recovery will not work.

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

and couple of notes from Yahoo:

"When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address."

"To protect the security of your account, if you weren't successful with Yahoo Sign-in Helper or with the other options above, you likely won't be able to recover your account. If you remember your sign-in information later, you can come back and try again."

Link to above notes here: https://help.yahoo.com/kb/SLN2051.html

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

Let me know how you want to proceed

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I forggot my yahoo pass word, tablet or phone, every pass
every pass word ii know going through yahoo on ilne . that really didn;;"t work … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I am an old woman. I haven't ever used this g mail account.
I am an old woman. I haven't ever used this g mail account. My friend that set it up entered the wrong thing, she entered yzonneporter.gmail.com, it should have been yvonneporter.g mail .com. My phone… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
My system crashed now iam locked out ogf all accts iam
my system crashed now iam locked out ogf all accts iam disabled !!!!!!!!!!!\ … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
705 satisfied customers
For got yahoo.com pass word. Laptop. About every thing. Can
can he help me with my passwords to reset or recover… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
My email which has never changed and my pass word does not
hi, my name is georgia ****. my email which has never changed and my pass word does not match. please help … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I am elderly and have forgotten my yahoo.com email password.
I am elderly and have forgotten my yahoo.com email password. I lost my cell phone so I have no way of resetting my password. Can you help me? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Can't remember my password to get into my messages. Can't
Can't remember my password ***** get into my messages … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have not been able to receive my email since 12/21/2017
I have not been able to receive my email since 12/21/2017 because I have forgotten my pass word. I need help for finding my pass word. If you have trouble getting back to me, my home phone number is(#… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I cannot log in to my yahoo e mail account, it will not
I cannot log in to my yahoo e mail account, it will not recognize my pass word. … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
83 satisfied customers
Ail pass word my phone contact on yahoo was stolen so need
ail pass word my phone contact on yahoo was stolen so need to get my pass word rest … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
I wantto change my ID/pass word I forgot my old ID/pass word
I wantto change my ID/pass word I forgot my old ID/pass word please help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I forgot my email pass word and no recovery data is useful
I forgot my email pass word and no recovery data is useful as account is very old. I spent over 2 hours trying to solve the problems with no success. I need the account which has contact list … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was asked by windows on Dec 30th to change my alive. Com
I was asked by windows on Dec 30th to change my alive . Com address and password ***** I did. My laptop is recognizing my new alive. Com address its on my desk top but it will not recognize my new pas… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
In December, I was unable to get into my yahoo email, I tried
In December, I was unable to get into my yahoo email, I tried over and over again to establish a new pass word, it didn't happen. I contacted what I thought was yahoo and explained the situation, I wa… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I had some one figure out my password XXXXX my yahoo.com accout.
I had some one figure out my password XXXXX my yahoo.com accout. I have been triing to reset the pass word with a new one but that doesn' allow to log in [email protected] I do have a moble phone but … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have a error 81003003 on my yahoo messenger name.. and i
I have a error 81003003 on my yahoo messenger name.. and i can not log in.. I also have face book with the name and two different pass words.. my yahoo messenger name ive had for 10 yrs probably.. I h… read more
Justin
Justin
High School or GED
29 satisfied customers
I CANNOT REMEMBER password OR account security info ..it has
I CANNOT REMEMBER password XXXXX account security info ..it has been over ten years since that info was set… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I have forgotten my pass word and I have tried all the recommended
I have forgotten my pass word and I have tried all the recommended ways to retrieve it. Ihave not been online for at least 3 months. we have been members for at least 5 years but recently switched to … read more
Quick Computer Fix
Quick Computer Fix
Bachelor\u0027s Degree
123 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x