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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Its not my computer, its my email account. Gmail. Well its

Customer Question

its not my computer, its my email account
JA: Just to clarify, what email service provider are you using for this account?
Customer: gmail
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: well its brand new hp pavillion
JA: When did you purchase your HP? What troubleshooting have you tried?
Customer: someone hacked my email account, it has nothing to do with the computer
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 12 months ago.
Category: Computer
Expert:  Josh replied 12 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 12 months ago.

What is the email address that you need help with?

What is the last password ***** you remember working?

Customer: replied 12 months ago.
last password ***** remember is rmb12387 but it has been set on my computer to auto log in for a long time
Customer: replied 12 months ago.
what do you mean fix it for me?
Expert:  Josh replied 12 months ago.

You said that someone hacked your account -- Are you still able to sign into the account?

Customer: replied 12 months ago.
stop sending texts
Customer: replied 12 months ago.
can you talk to me here please
Customer: replied 12 months ago.
is this a freakin joke?
Customer: replied 12 months ago.
I WANT MY 5 DOLLARS BACK...NOW!!!!!! THIS IS A JOKE.... NO HELP AT ALL. I WILL BE CONTACTING THE BBB. ASAP
Expert:  Josh replied 12 months ago.

Unfortunately, you opted me out instead of replying back so I could not reply.

Do you wish to continue?