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I cannot launch outlook express, it says i am working off…

Customer Question
I cannot launch outlook...

I cannot launch outlook express, it says i am working off one can you help

Technician's Assistant: How long has this been an issue?

Since about 1 hour go, i run 3 email addresses one of which is for work. this morn a box popped up and said to allow changes to settings for my work email i said no. problem ever since, now cannot send and receive. have rebooted and pushed wep on internet box but no help

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Can i please deal with one person ??

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

I just typed that and i bought it this year its acer loaded with windows 10

Submitted: 9 months ago.Category: Computer
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Answered in 2 minutes by:
11/20/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello. Thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 9 months ago

Just to clarify, are you having this issue with MICROSOFT OUTLOOK? If so, do you know the version, e.g. 2013, 2016, you are using?

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Customer reply replied 9 months ago
2016 I HAVE TEAM VIEWER WHAT IS YOUR COST TO CONNECT
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 months ago

Once you accept the remote assistance offer on your screen, I'll be able to connect and assist you directly. Thank you,

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