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Tried calling my daughter yesterday and she got no notice…

Customer Question
Tried calling my daughter...

Tried calling my daughter yesterday and she got no notice and she tried calling me with no result

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows 10

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Computer is 4 yr. old Asus don't know how to troubleshoot

Submitted: 8 months ago.Category: Computer
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Answered in 11 minutes by:
11/20/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
one day or more - haven't tried skype in a while and doesn't work
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Is this Windows or mac?

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Customer reply replied 8 months ago
already wrote - windows 10
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Are you ready for me to connect in and have a look?

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