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I went on this web site to check out his free book. That is…

Customer Question
I went on this...

I went on this web site to check out his free book. That is all. Now you have taken 27.00$ out of my account which I never gave you permission to do. I don't need his classes I am already in Seminary. So please refund my money back on my card .

Technician's Assistant: Have you contacted anyone about your account?

No. because I never had one.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows 10, hp computer

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

There is no problem with computer. you took something that you had no permission to do. I just checked out his free book, and paid for postage. that is all.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It is not a computer problem .

Submitted: 9 months ago.Category: Computer
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Answered in 6 minutes by:
11/20/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 9 months ago
what is the response to my question?
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago

Please tell me the issue

Thanks

Kris

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Customer reply replied 9 months ago
all I want is the money you took out my account. That I did not authorize you to do. and I hope you did not take another 39$ + the 27$ out of my account that I did not authorize you to do. all I wanted was my money back.
Customer reply replied 9 months ago
when I went to this Scoot Sullivan web site it sent me to you .Why I don't
know. I thought you were the one to fix the problem
Customer reply replied 9 months ago
I don't need your tech support. I am not signing up for that.
Customer reply replied 9 months ago
hello you there.
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago

Can you advise me who took money?

JustAnswer.com?

Ask Your Own Computer Question
Customer reply replied 9 months ago
your company just did for 36.00$ for one .....two Mscoot Sullivan web site sends people to you for problems I did not ask for your support system to take 36.00 out of my account. I was trying to get my 27.00 scoot sullivan took out . His web site sends people to you for support. what the heck. Is everybody a scam artist.
Customer reply replied 9 months ago
now I want the money back that your company took out. It took you over 2 hours to respond to my question. so then you take 36.00$ out hat the heck.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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