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I cancelled a technical support service and now I cannot get…

Customer Question
I cancelled a...

I cancelled a technical support service and now I cannot get into aol. The cancelled service was not related to my email. I think I need to reset my ms password ***** the tech support company could get into my computer with my permission. They may be able to get in without my permission.

Technician's Assistant: How long have you had this issue with your A.O.L. account?

Within the past 1/2 hour. I cancelled my services about 45 minutes ago.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Dell Isprion

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

August 2016. R

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I WILL FEEL MORE COMFORTABLE IF I RESET MY MS PASSWORD

Submitted: 8 months ago.Category: Computer
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Answered in 21 minutes by:
11/20/2017
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 8 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 8 months ago

May I know if you have tried resetting your password?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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