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My start menu and my task bar on my computer are not

Customer Question
My start menu and...

My start menu and my task bar on my computer are not working. I contacted HP Support and they told me it was a Microsoft program and I should contact you

Technician's Assistant: What's the model and Operating System (OS) of your hp?

HP Desktop 23-q227c

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

Product # T3287AA#HBA Windows

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I cannot delete Chrome

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/20/2017
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 8 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,116
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.

Regards
Jins

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