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I keep getting a msg. that my yahoo and sbcglobal accounts…

Customer Question
I keep getting a...

I keep getting a msg. that my yahoo and sbcglobal accounts are out of date? what do I do ?

Technician's Assistant: How long have you had this issue with your Yahoo account?

It's been awhile now maybe 2wks?

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I use a Dell laptop Inspiron15 5000 series

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

I bought it about 1yr ago I really haven't tried anything.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I guess that's the most important cause I can't get my e-mail !

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/20/2017
Tech Support Specialist: Jason Jones, Computer Expert replied 8 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,251
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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