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Desktop missing after update. HP laptop computer with WIN…

Customer Question
Desktop missing after update ...

Desktop missing after update

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

HP laptop computer with WIN 10

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

Aug 2917, tried restoring system with partial success, at least I can see desktop for a few secinds

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Every thing else is fine

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/20/2017
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,275
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to start your computer?

Please let me know

Thank you

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