Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Need to upgrade to windows 10. Acer windows 7. E1-5322616.

Customer Question
Need to upgrade to...

Need to upgrade to windows 10

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

Acer windows 7

Technician's Assistant: What's the model of your Acer?

E1-5322616

Technician's Assistant: When did you purchase your Acer? What troubleshooting have you tried?

2012 none

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

How much will my cost be

Technician's Assistant: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Computer Technician's time your question is expected to take (how complex and lengthy an answer you require).

Will have to wait no cash at this time

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
11/20/2017
Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 8 months ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10,501
Experience: Computer Technician
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
The best option will be to use a secure remote screen connection to install the upgrade, this will require downloading a screen connect app to get us started. Will that be okay?
You can reply to me here by typing in the box below please.
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Rick here. I have been running windows 10 home since its
hi , Rick here. I have been running windows 10 home since its initial free download. When i recently moved my computer and re set it up , all of everything ( pics, download, files, music- everything )… read more
William Harder
William Harder
SR Sytems Engineer
Technical School
52 satisfied customers
Have a Windows 7 unit with a red patterned lock screen,
Have a Windows 7 unit with a red patterned lock screen, stating I have a virus etc. It gives(###) ###-####as a Microsoft Security phone # to get the problem taken care of. Is this a valid #, or a step… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I currently am running windows 7 and I think I need to
I currently am running windows 7 and I think I need to upgrade as many things no longer run on 7 How do I go about upgrading from 7 to 10 or whateer is current … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
How much does it cost to download windows 10? how much does
how much does it cost to download system config. for windows 7? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
Will my Computer accept windows 10? Gateway E1 Vision AMD, I
I was told by the windows store to make sure my computer would accept windows 10.… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I currently have a desktop computer that is sometimes very
I currently have a desktop computer that is sometimes very slow and aggravating. It has always been that way since new. I have had it in the shop three times and it's none the better. Therefore, I'm c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have installed windows 10 but now i do not have my pc
i have installed windows 10 but now i do not have my pc responding so I canning into the computer and none of my icons open up either. took the computer to the local computer shop and they advised tha… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Question concerning a factory restore of an Acer Aspire
Customer: ***** *****, question concerning a factory restore of an Acer Aspire Z3101 U4062 All in one monitor computer … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I got an acer aspire one and it was running really slow.
Hey I got an acer aspire one and it was running really slow. actually my boss gave it to me for that reason. So I upgraded the memory in it, got two gbs, and I also got a new solid state harddrive for… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have an Acer Aspire E1-522-3442. Getting frequent
I have an Acer Aspire E1-522-3442. Getting frequent messaging after attempting updates-- --"We couldn't complete the updates. Undoing changes. Don't turn off your computer." Windows 8.1 in use… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I reset my dell inspiron 1564 to factory settings. After login,
I reset my dell inspiron 1564 to factory settings. After login, nothing works and after awhile the laptop shuts off on its own.… read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
i have an acer computer with window 7 it crashed and the only
i have an acer computer with window 7 it crashed and the only thing that comes up is bootmgr is missing… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have an ACER Aspire 5740-5780 laptop running Windows 7 home
I have an ACER Aspire 5740-5780 laptop running Windows 7 home premium and I would like to upgrade to Windows 7 Professional... do you anticipate any problem?… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
How can I get Direct3D driver...Since I installed Windows and
How can I get Direct3D driver...Since I installed Windows and word 7 I can't download games. It say acceleration driver needed, or drivers needed… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
i have an acer desktop computer with windows xp. i recently
i have an acer desktop computer with windows xp. i recently installed a telsta turbo wireless broadband device. i am having trouble with the speed of my computer. i spoke to someone from telstra gizmo… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
496 satisfied customers
I recently purchased an Acer Aspire 1300 and subsequently the
I recently purchased an Acer Aspire 1300 and subsequently the upgrade from Vista Home Premium to Windows 7 Home Premium. I have followed the instructions and removed software/hardware as advised and n… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I have an acer aspire 8930g, and have just upgraded to windows
I have an acer aspire 8930g, and have just upgraded to windows 7, but now the fingerprint reader won't work… read more
APARAJITA
APARAJITA
IT Consultant / Advocate Delhi Court
Micrsoft Certified Professional
241 satisfied customers
Since upgrading my Acer Aspire 7730 laptop to Windows 7, the
Since upgrading my Acer Aspire 7730 laptop to Windows 7, the SD card slot has ceased to work. Can you suggest a remedy please and if its a driver problem, which driver do I need?… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x