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Using OUTLOOK for my email and getting prompted to enter in…

Using OUTLOOK for my...

Using OUTLOOK for my email and getting prompted to enter in my NETWORK password ***** SMTP.gmail.com AND POP.gmail.com. Changed my GOOGLE password ***** AM.

Technician's Assistant: How long has this been an issue?

Just this AM.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

When I get prompted to enter in the Network password ***** both the SMTP.gmail.com and the Pop.gmail. com I am using the most recent password ***** that I made via the GOOGLE website.

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Answered in 5 minutes by:
11/20/2017
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,276
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

When you enter the new password, what happens? Are you given any type of error message?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 8 months ago
in BOTH dialogue boxes (SMTP and POP) when I enter in the "latest" password ***** I just created via GOOGLE, it appears that this latest password ***** ***** accepted.

Thank you for the update. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,276
Experience: Over 10 years of professional experience.
Verified
Jason Jones and 87 other Computer Specialists are ready to help you
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Thank you. Let's begin the remote help session now.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 30
- And then click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

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Are you using a Windows computer or a Mac computer to connect with the remote application?

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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