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We think that someone is hacking do we do? Just change

Customer Question
Second opinion] We think...

Second opinion] We think that someone is hacking***@******.*** do we do? Just change passwords

Technician's Assistant: When did you last reset your username and password?

I am having two problems :1. I believe that someone ma7y have hacke4d into***@******.*** since I have to alter the passwords as recently As 11/18

Technician's Assistant: Have you installed any updates recently?

Microsoft has upgraded 2. I cannot create a new account

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just what I said

Submitted: 9 months ago.Category: Computer
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Answered in 6 hours by:
11/20/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 9 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,301
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 9 months ago

I'm sorry about the issue, What has happened to make you think it has been hacked ?

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 9 months ago

are you there please?

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