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Having a shit time here...can't remember my password can't…

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Having a shit time...

Having a shit time here...can't remember my password *****'t reset it because all the info you are requesting is in my email account...just found out I am dying and need to access all of my contacts and important contact details of urgent people I need to contact and have heaps to sort out in a short space. so to reset password ***** need to see my emails....going into hospital again today for at least a week at 5.15pm where internet is impossible so need to sort things NOW please help

Technician's Assistant: When did you last reset your username and password?

Probably 2 weeks ago and didnt write it down..my mind is a bit crazy

Technician's Assistant: Have you installed any updates recently?

I don't think so but phone and email update automatically

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have one hour to sort this today please it is an emergency

Submitted: 8 months ago.Category: Computer
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Answered in 6 hours by:
11/20/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,591
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Sorry to hear about your situation.

What is the account that you are trying to recover? (e.g. Microsoft, Google)

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