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My service was scammed and I need to reset my password. When…

Customer Question
My service was scammed...

My service was scammed and I need to reset my password

Technician's Assistant: When did you last reset your username and password?

When I first signed with optus

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Dell

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

About 2010,have been trying to change using my password ***** i have recorded but cannot

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No,only that i have basic computer skills

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/20/2017
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,295
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

Which service are you trying to change password *****?

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