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My computer will not let me access my Hotmail and others.

Customer Question
My computer will not...

My computer will not let me access my Hotmail and others. I'm not sure what my last password ***** ********@******.***

Technician's Assistant: How long have you had this issue with your Hotmail account?

The last access on this computer was 13 Jul... i'm still getting e-mail on my IPhone.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows 8.1

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

I've had the computer since windows 8 came out but don't use it all of the time. I got a security alert in my e-mail where it asked for my password...but I've changed it a few times from work (I no longer have access to that pw here). Is there a way to reset it?

Submitted: 9 months ago.Category: Computer
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Answered in 3 minutes by:
11/20/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 9 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,013
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you today.

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 9 months ago
Ask Your Own Computer Question
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 9 months ago

Click on the link and reset your hotmail password ***** a computer and then try it will log you in successfully on the computer.

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 9 months ago

My priority is 100% customer satisfaction, if you are unable to follow any given steps please don't worry, click on View response/reply button and post me a reply i will continue in assisting you further.

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Category: Computer
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