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I would like to change my router password. Never. MacOS High…

Customer Question
I would like to...

I would like to change my router password

Technician's Assistant: When did you last reset your username and password?

Never

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

MacOS High Sierra 10.13.1

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Others seem to take files and take control.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

NO, I think changing Password ***** help, I now have gone from Wi-FI to Ethernet for Network.

Submitted: 8 months ago.Category: Computer
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Answered in 2 minutes by:
11/20/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,777
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Use below reply box to post your response

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

Let me know your router model?

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Customer reply replied 8 months ago
NetGear, Model :###-##-####16
MAC 405D821D93EF
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

ok...

Please do this:

1: Open new tab on safari browser

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

2: Type 192.168.0.1 press enter key

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

Check it prompt for credential

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

Note: If nothing appear, type 192.168.1.1 on address bar and press enter key instead of 192.168.0.1

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

Let me know the update

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

Are you disconnected?

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