Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have a dockmate ad10. I don’t know how to connect it. I…

Customer Question
I have a dockmate...

I have a dockmate ad10. I don’t know how to connect it. I have a vga display. My new computer does not have a vga port. Bot the ad10 to do the compatibility but I do know what to do the computer hashed I and USB ports

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

Monitor is a dell but I can’t readily see a model.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

On the dockmate which are in ports and which out?

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
11/20/2017
Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 8 months ago
Damian Costa
Damian Costa, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 226
Experience: Owner at Total Service Computers
Verified

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I have more questions first before we begin

Ask Your Own Computer Question
Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 8 months ago

OK...so ultimately you need a VGA output from your computer...but your computer has none correct? (you probably have either a white DVI connection or and HDMI connection only)

Ask Your Own Computer Question
Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 8 months ago

But you want to blue VGA connection out of the back of your computer

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a dell all in one computer. I'm want to hook my
I have a dell all in one computer . I'm want to hook my printer up and I get error message that It can't work properly with 3,0 usb . It's a HP color laserjet 3600 , I'm assuming the ports on my compu… read more
Moses C
Moses C
Bsc
775 satisfied customers
Trying to connect Dell Inspiron laptop to NEC 1970 nx but
Trying to connect Dell Inspiron laptop to NEC 1970 nx but not recognized via USB connector … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a very basic Lenovo tower and I want to add a video
Hi, I have a very basic Lenovo tower and I want to add a video card so that I can have two monitors up displaying different screens (not just a splitter where it displays the exact same thing). My fri… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
729 satisfied customers
I have an Asus laptop and I have have a VGA port in it. I
I have an Asus laptop and I have have a VGA port in it. I bought a VGA multiplier like the one below. http://www.superbiiz.com/detail.php?p=VC-VGAYSPL&c=fr&hash=a047yonYndVxr%2FobHVzeItYG1ant3uZtDQrkg… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
It will not extend to another display, studio, yes, it
it will not extend to another display JA: What kind of computer do you have? Customer: studio JA: Have you installed any updates recently? Customer: yes JA: Anything else you want the computer expert … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I just bought a 2nd monitor main conmputer. How do I set up
I just bought a 2nd monitor for my main conmputer. How do I set up my display to work on two monitors?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
VBscript.dll problem when installing USB multi-display adapter Im
VBscript.dll problem when installing USB multi-display adapter I'm running Vista Home Basic on a Dell Dimension E521. Trying to install a Kensington USB Multi-Display Adaptor. I am using the latest 6.… read more
Jamie Lee
Jamie Lee
Computer Repair Consultant/ Breakfix Tec
A+ Computer Technician Certificatio
269 satisfied customers
I ordered a new samsung monitor to act as a secondary display
I ordered a new samsung monitor to act as a secondary display to the hp touchsmart at work. I also ordered a vga-usb adaptor to connect the two. I've installed the drivers for both but the monitor sti… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I just bought a refurbished Dell Optiplex GX620 and Im haveing two problems. !) I c
I just bought a refurbished Dell Optiplex GX620 and I'm haveing two problems. !) I can't get the color adjusted and my display has a pink background which is killing my eyes. 2) I have a monitor which… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I am trying to connect a third monitor to my PC using a USB
I am trying to connect a third monitor to my PC using a USB display adaptor. The PC is a DELL 530s desktop. I am connecting the monitor, a DELL 1907FP, using a VGA cable to the VGA port on the display… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
i have a toshiba satellite L500-00G laptop, with a VGA female
i have a toshiba satellite L500-00G laptop, with a VGA female port. I am trying to connect to a 21" flatscreen (Imagesystems) DVI monitor. Have a VGA male cable connecting Laptop female port to DVI-VG… read more
Adam Lowrance
Adam Lowrance
Senior Technician
Vocational, Technical or Trade Scho
327 satisfied customers
I just installed microsoft ultimate office 2007 on my Dell
I just installed microsoft ultimate office 2007 on my Dell but now my HP monitor w1907 won't show up as an external monitor. What do I need to install for compatibility?… read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
I have a dell 1707FP monitor that is connected via VGA to my
I have a dell 1707FP monitor that is connected via VGA to my computer. I would like to use the DVI input to connect to my laptop. My laptop has a VGA input, but I purchased an adapter to convert the D… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I have a Toshiba Satellite A100-998. I rarely use it away
I have a Toshiba Satellite A100-998. I rarely use it away from my desk where I use it with an external Dell monitor. Today I unplugged the Dell and took my laptop away from my desk. I used FnF5 to tur… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
Hi guys. I have a dell 2405FPW monitor with 4 card reader slots
Hi guys. I have a dell 2405FPW monitor with 4 card reader slots and 2 usb ports, none of which are being detected when they are inserted. What am i missing? does the blue VGA connector, which was neve… read more
Claws224
Claws224
CIO
5,160 satisfied customers
hello-I have a Dell PC that I am trying to user a PC to TV
hello-I have a Dell PC that I am trying to user a PC to TV converter with. The converter is a VGA to NTSC or PAL converter that uses s-video or composite video. My computer has a DVD-I port to which I… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
Is a Dell Widescreen monitor compatable with my 5 year old
Is a Dell Widescreen monitor compatable with my 5 year old Compaq computer. Dell have said if it has a DVI and VGA out it will be. Help!… read more
Austin Atkins
Austin Atkins
Masters student - Physics
Bachelor\u0027s Degree
18 satisfied customers
I have an HP 9000t Laptop PC running XP. I have an NVIDIA ...
I have an HP 9000t Laptop PC w/XP and an NVIDIA GEForce Go 7600 card w/512K. I don't use the laptop's monitor; lid remains closed. Docking bay hooked into Extension Port 3. I have 3 open ports: S-vide… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x